and may have incurred a charge from MCE when it was done. You will be contacted by email to verify your review. #14 Mini-pod: What is a temporary high balance? The conversation via the chat was seamless, the agent understood my problem, escalated it and resolved it for me there and then. MCE Insurance was founded in 1975 and is a major provider of motorcycle insurance. Please note: you cant benefit from both a chargeback from your bank or credit card provider and return of premium compensation from FSCS. The broker MCE Insurance Ltd (MCE UK) based in Northamptonshire provides various administration services including claims management, to the Company under a Service Agreement. Please follow the instructions on the MCE email when supplying this information. Your current session will end shortly due to a period of inactivity. There are still many cheques that we posted that havent been paid in. 3. If you're not sure please contact returnofpremium@gr123.gi. Deposit protection Q&As - banks & building societies, #19 Mini-pod: What the Fs? All insurers will ask for your claims history this includes any previous incidents, accidents or claims. MCE Insurance Company Limited entered administration on 19 November 2021. Address lookup not currently available, please enter details manually below. Insured with MCE for 5 years until they left the Irish market. Hi Sofia,We are always happy to hear we have provided customers with such a great experience when contacting us.Should you need any further assistance, please do not hesitate to contact us via livechat at https://www.mceinsurance.com/ or send us an email to info@mceinsurance.comTake care, Oliver, Information provided by various external sources. Select My Account. When the unthinkable happens, we're there for you! Filing history for MCE INSURANCE LIMITED (01232753) People for MCE INSURANCE LIMITED (01232753) Charges for MCE INSURANCE LIMITED (01232753) More for MCE INSURANCE LIMITED (01232753) Registered office address . An MCE policy is designed to give you peace of mind by including these features and benefits as standard. Broken down? Convenience fees apply. The Pensions Ombudsman: Making a Pension Complaint. Good Morning,Thank you for leaving us a 5 star review, I am glad we were able to assist you so promptly. Policies were sold in the UK through their UK based broker, MCE Insurance Ltd. Used the breakdown earlier last year and was fantastic. Even after insurance cancellation (on their behalf) I receive a refund for 6 months in form of a cheque. Just ask! We are also contacting policyholders where we are uncertain that the address details provided to us are correct, so as to be able to send outcheques. or. page. For new quotes or renewals use our online quote form. Return of premium - If anyone is waiting to hear from us about their return of premium payment, please be assured we will contact you by email if we need more information. Please update the appointed agents bycontactingthem atreturnofpremium@gr123.gi. We are issuing cheques with the data provided to us by MCE and the joint administrators. Verify your identity only once After verifying your identity once with ID.me, you won't have to re-verify to access other government sites. If you have not had a chargeback, we continue to work through the batches of customer data and are sending out compensation cheques accordingly. I think they only considered the scenario where the policy was being canceled BEFORE it had lapsed. Verification can help ensure real people write reviews about real companies. I had to contact MCE via online chat to correct my number of years on my NCB certificate. View your insurance documents, including your declarations page and proof of insurance, from one centralized location. Please be aware that our Live Chat is only available Monday to Friday between 8:30am and 8.00pm, Saturday 9:00am till 5pm and Sunday 10:00am till 4:00pm. , so the value will depend on how much time was left on the policy when your policy cover ceases. if youve had notice that your insurance policy will end, you will need to have alternative insurance in place before that date. as possible. Is disclaiming the same as cancelled when a new insurer asks, have you ever had a policy cancelled? If youreunsure,please contact your broker MCE UK. Always check Ts&Cs. We're asking for ID and proof of bank account details to ensure we pay compensation to the correct person. Disappear for 3 months and weve got you covered every single day! Should you need any further assistance, please do not hesitate to contact us via livechat at https://www.mceinsurance.com/ or send us an email to info@mceinsurance.comMany thanks,Oliver. I suspect that this has more to do with those earning telephone number incomes than the person handling the chatr system. MCE Insurance has now contacted the remaining customers owed return of premium money. To do this, we need to hold and process your data. ", "Easy dashboard to use and very cheap done in 5 mins simple", "The best rates and number 1 customer service. Anyone can write a Trustpilot review. Spending more time on the road and doing more miles a year can also impact the price of your insurance, as you're more likely to be in an accident simply because you ride more. Operator Melissa was great and dealt with my query efficiently and effectively. #13 Celebrating Black History Month: meaningful action for lasting change. Extra level of cover available on request. If youre having any other issues paying in your cheque, we suggest you discuss this with bank staff in your local branch. It offers specialist insurance for sports bikes, quad bikes, classic bikes, scooters, mopeds, and many more. Find great deals on young drivers car insurance with QuoteZone.co.uk, Get Courier insurance. Contact Big ED today https://www.facebook.com/mce.biged/. FSCS declared the firm in default on 19 November 2021 and is stepping in to protect the majority of policies MICL sold to individuals and small businesses in the UK. All renewal prices we issue are based on the information you had provided last year along with our insurers current rates. Hi Dave,Thank you for your 5* review! This is different to, Registered as a Limited Company in England and Wales No 3943048. We are sorry for the confusion but we are glad to hear our customer service team acted promptly in resolving your issues. Please make sure you follow the instructions from your bank carefully, and take a clear picture (front and back, even if its blank) with the full cheque in the frame. Hi James, Thank you for taking your time to leave us a review. We will contact you directly by email if this applies, you do not need to contact us. Always had a positive experience and helpful responses from customer service. So next time you're thinking about moving house, remember that your insurance premium could be affected. Hopefully, by the time you need to renew again, we will be able to offer a quote inclusive of the cover you require. How to Get Renewable Energy for Your Business. Typically, younger riders are seen as a higher risk than older riders, and newer riders are also seen as a higher risk than more experienced riders. In addition, we have now paid more than 20.4m in compensation for indemnity claims (claims against policies). Bunch of money grabbing #####.Had a 12 month policy with them, canceled it at six months and they said I had no money being refunded. However, MCE does also offer other insurance products including van and car. You can change your cookie settings at any time. All car and van policyholdersif youve had notice that your insurance policy will end, you will need to have alternative insurance in place before that date. It's great to hear they have provided you with a great experience and I will be sure to pass on your kind words to Richard.If you need help with anything else please let us know.Thanks,Sean. Many thanks Steve, Hi Stephen,Thank you for leaving us a positive review, we will pass on the positive feedback to Melissa. Registered in England No.1232753. The Administrators have disclaimed/ended policies because the insurer has gone into administration. Having Trouble Logging In? Weve had some calls from people who are paying in cheques using their banking apps. FSCS and the Joint Administrators will keep policyholders up to dateat each stage,most likely by email. THE UK'S BEST MOTORCYCLE INSURANCE UK's #1 Voted UK's number one insurer by the users of Review Centre in 2016 AMAZING PRODUCTS Please do get these paid in as soon as possible as the standard period before a cheque expires is usually 6 months. If you reply from a different email address, well need to contact you again to confirm your identity and this may delay your payment. Higher Mortgage Interest Rates: What Can You Do? The validation will tell you the cancellation date cannot after the date the policy lapses, but if you change the date to when the policy actually lapsed, it will tell you the cancellation date cannot be in the past. Can You Get a Bridging Loan With Bad Credit? Renew Now Wondering Why Insurance Prices are Rising? We continue to reach out to the last small groups of policyholders to confirm address details, so we can send out cheques. chargeback request to their bank or credit card provider. MCE UK and the administrators have now emailed the last batch of policyholders, those who are not due a return of premium, to confirm this 0 amount. This group typically faces high insurance premiums as they are deemed high risk but MCE aims to help these drivers find a good deal. But on the same interface, they offer the option to refuse a renewal, so this is a reasonably predictable scenario - how was it not tested? For example, if there are more claims for damaged or stolen motorcycles in your new area, you may see your insurance premium increase. Personal Accident Cover We cant provide cover if you dont have an email address. ve cancelled your policy since November 5, You may wish tocontact your broker MCE UK to arrange alternative cover. Keep that NCB safe with this addional policy feature. Even if the level of protection wanted is not included, drivers have the option of purchasing additional cover to complement their standard policy. Your age is something that we take into consideration when calculating your insurance premium. We cant provide cover if you dont have an email address. Always been happy with MCE until this year when premium hiked by over 50%. Please call us when you need us. Since our last update weve sent out 576 more return of premium cheques. We are committed to ensuring that your privacy and any personal information you provide are protected. We wont be able to help you with this. You can find one via the British Insurance Brokers Associations Find Insurance service, or call them on 0370 950 1790. 18 Feb 2014. If you have four years or less No Claims Bonus and have not made a claim during your time with us, you'll get a further year's No Claims Bonus. FSCS is assisting eligible customers by paying claims made against protected policies which are validated by the appointed Insolvency Practitioner. Thank you for sharing this, if we need any further information, we will contact you. Hi Tuly,Thank you for sharing your experience with one of our advisors. Before my policy ended, I chose to refuse the renewal. Please call us when you need us. ID.me uses bank-grade encryption to keep your personal information safe. The care of HIP members enrolled with the MCE is managed through its network of primary medical providers, specialists, and other providers that contract directly with the MCE. At MCE, we believe that customer service is of the utmost importance. As we process the remaining policyholders where we have address and ID verification queries ongoing, due to the high volumes this may take longer than usual to process your return of premium payment. Great dealing over the phone with Richard Biorton, we worked through a difficult technical procedure but Richard helped and supported me all the way and overall it was a great experience. You don't have to take any action to receive a return of premium payment. due by 8 February 2024, Companies House does not verify the accuracy of the information filed, 07 Nov 1975 - 2. If theres an error on your cheque, please contact us via any of the methods on ourContact us page. Roll the cursor over the end user account and click the edit icon. - Weve now paid more than 11.1m in compensation for claims against policies. So, if you want to keep your costs down, its best to drive safely and avoid any accidents or claims. Click here We understand that circumstances can change, and we want to make sure that our policies reflect that. I am sorry you are unhappy that our insurer is unable to quote pillion cover on your renewal.Our insurer is always amending their rating criteria to ensure they are charging the correct price in proportion to the risk being undertaken. Thank you for taking the time to leave us a review, we really appreciate it! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Here at MCE, we understand that your time is valuable, so we've made renewals simple.