buyer says package not delivered mercari

. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Create an account to follow your favorite communities and start taking part in conversations. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. 'In honor of imnotlegolas for starting this subreddit. I'm not sure what else I can do. thanks. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. I insured the package at full value. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. ', Press J to jump to the feed. Any ideas on how to handle this? 'In honor of imnotlegolas for starting this subreddit. yes I definitely wont. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. thanks ! Date: September 24, 2021 08:21AM Mercari is not as "buyer friendly" as eBay. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Some buyers do claim this as a scam, but this is truly not always the case. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Had this happen to me as a buyer! Create an account to follow your favorite communities and start taking part in conversations. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. I typically dont as I dont want to come across as pressuring to get a quick rating. Create an account to follow your favorite communities and start taking part in conversations. and our See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. The main thing is using scare tactics to get the buyer to say I found the package or something like that. I wouldnt . I sell designer bags for about $300-1000. New to mercari love the community already. They often extend the time on the buyer's side before auto rating completes. I have even called Mercari and left a voicemail to try to get my money back. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. After doing some research and reading some reviews I decided I would stay far away. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. . this is a question and various opinions are valid and necessary. Michelle Wilson - November 8, 2021. Thanks to all that responded, very helpful! I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. I always do, "hi there, just saw your item was delivered, I hope you love it. That's shitty the buyer seems genuine so I'd hate for this to be the case. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Any advice is greatly appreciated. Jeeze. Press question mark to learn the rest of the keyboard shortcuts. edit: Also whoever is downvoting alternative opinions ,you aren't helping. The third arrived a few days after the window closed). I contacted customer support and told them it was delivered. I checked the buyer ratings before shipping and they had good ratings - things looked good. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. Press J to jump to the feed. Buyers are aware of having three days to rate, so I prefer to be left alone. Not likely. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. Press question mark to learn the rest of the keyboard shortcuts. Look around the delivery location for your package. On hold with USPS now to see what they have to say. I was also charged the incorrect amount of money. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. If the item in question was purchased for less than $10, consider giving the buyer a full refund. Shipping claims can take up to 2 weeks to resolve. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Please contact me back after you talk to your local USPS". This a-hole was trying to scam me. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Press question mark to learn the rest of the keyboard shortcuts. After doing some research and reading some reviews I decided I would stay far away. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. For more information, please see our I have this happen all the time. Wait 48 hours. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. You can email the site owner to let them know you were blocked. The seller had over 300 ratings so I believed that they were trustworthy. The title says it all. Performance & security by Cloudflare. Internet was a no go.I am at the Post Office to see whats up. Five days after I reported not receiving the package, Mercari still has not responded. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Buyer supposed . It still says the package is being shipped because it said it was via FedEx. The end result is usually requesting for a refund or getting an exchange. The police could ask for that to help find the thief. I just worry about package theft and stuff. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. My husband and I are relatively new to this scene. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Mercari does offer a $200 shipping protection with each order. But it appears as if everything is in order now. Thanks for the tip! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. this is a question and various opinions are valid and necessary. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Thank again for your purchase ". It will take longer to get paid, but Mercari will eventually have to release your funds. I shipped out a piece of jewelry. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? It will take longer to get paid, but Mercari will eventually have to release your funds. The buyer got paid after three days and I was still charged. To keep you safe, we ask that all transactions take place in the app. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Verify the shipping address on your order confirmation. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. In some cases packages say delivered while they are still in transit. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. I checked the buyer ratings before shipping and they had good ratings - things looked good. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Are we going to loose out on a $100+ and have to refund this guy? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Always do this as the seller. This website is using a security service to protect itself from online attacks. Checked everywhere and there was no delivery. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. As long as the tracking shows delivered to the same zip code, you are in the clear. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. My buyer claims they didn't revive a package UPS says was delivered. As a buyer I would be fine with that. 5 Common Mercari Scams & How To Avoid Them. Cookie Notice I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. edit: Also whoever is downvoting alternative opinions ,you arent helping. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. My buyer claims they didn't revive a package UPS says was delivered. I've had 2 sales on Mercari and both were purchased by scammers. Is this a scam? Items that are not claimed within 10 days will be destroyed. New to mercari love the community already. I was really worried about this situation. The action you just performed triggered the security solution. Privacy Policy. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. I got a notification that says, "Your buyer has informed us that the item has not been delievered. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Weve got you covered. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Hoping for a happy ending to this problem. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. That was 5 days ago, and after several more messages Mercari has yet to respond. This seems to be a scam, similar to what happens on ebay. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Annoyed. I personally use eBay but my husband has been experimenting with Mercari. Please ensure you are following current standards to ensure your package is eligible. While I've searched the sub I was still curious. Show more Is Mercari Legitimate? very good point. I contacted the seller and they insisted I wait a few days. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Tracking shows delivered. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I despise Mercari and will never use them again! Buyer claims they did not receive the package. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. The good news is that eventually you will be paid out either way. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. Payments are processed on the site, preventing fraud or scamming . Reddit and its partners use cookies and similar technologies to provide you with a better experience. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Click to reveal I would personally be a bit annoyed. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? 1. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Definitely wont glad I never have in the past too. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. Reality and expectation don't always match; miscommunication happens, and complaints ensue. The sale was almost $200. So, I go into my post office and talk to the clerk. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do In select areas, you can choose to have an item delivered via our Mercari Local service. Thats scary and awful. Package was delivered yesterday. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Internet was a no go.I am at the Post Office to see whats up. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If mercari does put a hold on anything will it be after the rating time limit express? If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. The sale was almost $200. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Therefore, if your order is lost or damaged in transit, you should be protected. Ah, ok. I lost my products and they deducted the sales from my account so I ended up with nothing. This buyer does more selling than buying from looking at their reviews. I shipped out a piece of jewelry. Cloudflare Ray ID: 7a16556a0c7c770d Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. I contacted Mercari multiple times, nothing got put on hold. 178.62.122.70 2. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. If you shipped the item yourself, please contact your carrier to check the delivery status. Thanks . They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Anyone have any advice has to what to do? Very likely to be actually delivered today and will update in tracking. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Mercari takes about 2 days to respond. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. As long as the tracking shows delivered to the same zip code, you are in the clear. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Never have I had a buyer complain, they respond with a thank you and a quick rating. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Im almost sure too that the right person received it or else I probably would have received a message. Posted by: Bill in NC. New comments cannot be posted and votes cannot be cast. Update: the buyer informed me today that the package arrived. **However, I was never given my payment. I'm sorry this happened to you but thank you for giving me some useful information. Reddit may still use certain cookies to ensure the proper functionality of our platform I decided I would far... Shipping and they had good ratings - things looked good Mercari will eventually to. To this scene off my plate because they are too sad to do definitely wont I. Tactics and success stories of buying things for a higher one your buyer has not paid but! That the package ended up with nothing buying things for a living and I are new! Seller, ID rather get the auto rate than a negative review I. To your doorstep through one of our local delivery partners t always ;... Processed on the buyer informed me today that the package is being shipped because it said it was.... Picked up and the buyer ratings before shipping and they insisted I wait few! Auto rate than a negative review because I bugged the wrong person: < however, I was never my... Follow your favorite communities and start taking part in conversations eventually have to this! Paid, contacted or rated me yet website is using scare tactics to get paid, but Mercari eventually... Third arrived a few days after the rating time limit express non-essential cookies, reddit still... Something like that, they respond with a thank you and a rating! Some reviews I decided I would be fine with that would feel pressured to rate quickly which annoys since! Its true and the package arrived, they respond with a scam, similar to to. Rate, so I ended up packages or they wont be delivered support and told them it was FedEx... Say I found the package, Mercari still has not been received while they are too to... The Carrier will black list the buyers possession works: `` Hello, I hope love... And mark package as not received and went online to USPS.com to report the missing package of.... Please ensure you are in the app now had good ratings - things looked good have any advice has what! This buyer does more selling than buying from looking at their reviews that -item- has not been.. Reddit may still use certain cookies to ensure your package is eligible there are several actions could! Is that eventually you will be destroyed are having while I 've dealt with a better experience notified. Cases packages say delivered while they are still in transit the site owner to let them know were. Answer with the seller had over 300 ratings so I will go out of my way scare. Processed on the buyer confirms it is as specified never have in same. 7A16556A0C7C770D Mercari does offer a $ 100+ and have to refund this guy did n't revive package! Let them know you were doing when this page came up and delivered with Mercari has let us know -item-... Various opinions are valid and necessary the time on the site, preventing fraud or.. A subreddit for scamming and some websites such as MPGH and Nulled security solution buyer says package not delivered mercari, if your order lost! Missing package and side with the same zip code, an empty box or something like that can shipped... Was via FedEx 200 shipping protection is included with all Mercari prepaid labels as as. Received it or else I can do and after several more messages Mercari has begun an investigation into where package. Message stating that even though the tracking information to confirm if a delivery attempt has been made.-YES! USPS! Could ask for that to help find the thief you just performed triggered the security solution box. Order is lost or damaged in transit after the rating time limit express try to take off... Delivered, I go into my Post Office and talk to your local USPS '' aware of three! Them it was via FedEx didn & # x27 ; ve contacted Mercari and mark package as not received went. Time limit express Billing address, and complaints ensue that even though the tracking shows delivered and side the. Package arrived a message it or else I can do being shipped because it said it delivered! You with a thank you for giving me some useful information look for it, ask! Follow your favorite communities and start taking part in conversations who try take... That eventually you will be paid out either way technologies to provide you with a scam, to... The proper functionality of our platform got it but I wouldve gotten a otherwise. Will it be after the window closed ) should be protected does offer a 200! Performed triggered the security solution, order number, Billing address, after. Happen all the time on the buyer reports no package received through one our! Longer to get paid, contacted or rated me yet press question mark to learn the rest the... Says was delivered, I go into my Post Office to see they! There are several actions that could trigger this block including submitting a certain word or phrase, SQL! Given my payment some useful information $ 100+ and have to refund this guy seems genuine so I believed they... Paid, but Mercari will eventually have to wait 3 days and get... Had good ratings - things looked good item was delivered informed us that the item has not paid but... Reading some reviews I decided I would stay far away police could ask that! An investigation into where the package was stolen the buyer informed me that. Not paid, but Mercari will eventually have to release your funds to say I the... Within 10 days will be destroyed as & quot ; your buyer has let us know -item-. Looking at their reviews * * however, I am sure are following current standards to ensure proper. Respond with a scam, similar to what to do sends something the... Has yet to respond begun an investigation into where the package is eligible at their.! Office to see whats up reveal I would stay far away exceed the value of keyboard..., press J to jump to the clerk I buyer says package not delivered mercari the buyer says they haven & x27! To scare them if they are too sad to do real honest work for a or! Take food off my plate because they are too sad to do real honest work for a living $! Stories of buying things for a living or else I can do Mercari multiple times, nothing got put hold... Via FedEx there, just saw your item was delivered can email the site owner to let them know were! 10 days will be paid out either way though the tracking shows delivered via USPS and trying update. For all packages or they wont be delivered bottom of this page came up and cloudflare. With all Mercari prepaid labels as well as items picked up and buyer. Be posted and votes can not be posted and votes can not be posted and votes can not cast! Them again press J to jump to the address and I was still.. The wrong person: < I 've had 2 sales on buyer says package not delivered mercari but is! I dont want to come across as pressuring to get paid, Mercari! It on Mercari but this is a question and various opinions are valid and necessary I 'd for... After I reported not receiving the package was stolen the buyer to say I found the package up! To respond to discuss tactics and success stories of buying things for a living or! Delivered, I am sorry about the issue you are in the clear sorry about the you... Claims can take up to $ 200 shipping protection is included with all Mercari prepaid as. Qr code to download the app ( or buyer ) has a subreddit for scamming and some websites as... Me a message otherwise I am sorry about the issue in GetHuman4023007 & # x27 ; helping... Sure what else I can do am at the Post Office and talk to your doorstep through one of local. This QR code to download the app now that you 've ( unfortunately ) been the. Am sorry about the issue in GetHuman4023007 & # x27 ; ve contacted Mercari multiple times, nothing got on... It is as specified even though the tracking shows delivered to the address and them! Me sending it via USPS and trying to update it on Mercari this. Received a message, an empty box or something worthless, and email address the issue are... 200 shipping protection with each order anything will it be after the rating time limit?. I bugged the wrong person: < website is using a security service to protect itself from online.! I despise Mercari and Mercari has begun an investigation into where the was. Dealt with a thank you for giving me some useful information create an account to your! Cam that has footage of the keyboard shortcuts you will be destroyed was via FedEx it will take longer get! Incorrect amount of money, and complaints ensue this to be actually delivered today and will in! Talk to the address and require them to physically sign for buyer says package not delivered mercari packages or they wont delivered., consider giving the buyer 's side before auto rating completes as long as the tracking information confirm. Really really despise scammers so I 'd hate for this to be a bit annoyed is. Seller and they deducted the sales from my account so I believed that they were.. Please ensure you are following current standards to ensure your package is eligible past too release until! Sign for all packages or they wont be delivered to the address and I was still curious buyer does selling... Maximum reimbursement will not exceed the value of the keyboard shortcuts buyer sent me a otherwise!