Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. DB bahn for trains they operate). Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. So, if you are logged in at the time of change, you must first log out. Since Im a plan-ahead kind of person I want to get the ticket before they sell out but late enough to leave room for the airline to change the departure time (it happens!) In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. Known languages: Deutsch, Italiano, English. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call Here is information about how to make reservations for Italian day trains. Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. Please try again in a few minutes. Children aged 4 to 11 years inclusive: 15 euro. You cant get a duplicate paper Pass for a lost or stolen Pass or have it re-issued. Before clicking on CONFIRM, you can choose the seat. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. You cannot change the currency once you have a Pass in your cart. Where can I display the trips I have purchased using my account number? For more information, visit the dedicated section. Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. Access the shopping cart, check that all travel details are correct and "Confirm". . We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. See our FAQ on how to deactivate your mobile Pass. Error subscribing to the newsletter. 4. Log in or if you prefer continue without logging in. Book a group. You'llneed to pay a small exchange fee of 15 per Pass. P.O. Cross-border tickets validity is 4 hours. Go to 'Pass details' and then to 'Refunds and exchanges'. The Pass is dedicated to foreign citizens residing outside Italy. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. I was unable to activate the subscription purchased online within the requested time, what should I do? L'abbonamento settimanale, mensile o annuale bidirezionale. To purchase your ticket online, follow this procedure: 1. . Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. That sweet spot is impossible to identify with 100% accuracy, Im afraid. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. . Log into your account. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. The pass is personal, non-transferable and nominative. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. Access the "CartaFRECCIA" section in the "My Profile" section, where you can display the details related to the CartaFRECCIA associated with the Trenitalia account number with the related account number statement. Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. You can loose travel days if your travel plans change in a late stage if you create the tickets in advance. Im so glad youre finding the site useful, Carmen! Only the tickets related to trips to be made and those that you have made in the previous 48 hours are displayed in the "My Trips" section of the Trenitalia App. Purchase available from Thursday of the week before. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. I know when we want to travel and where. Should it not be that easy? Sorry, we're still checking this file's contents to make sure it's safe to download. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. WebWelcome to Montenaire! WebYou must use the pass within 11 months of purchase. Detailed steps to turn off Activation Lock are as follows. The age limit for that is the day of their twelfth birthday. Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. Buy the ticket online and bring it with you on your mobile devices. Activate your Eurail Pass for free at a European train station. An activated pass will show the first To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. And if I had to pay for the seats thats fine. You can buy your tickets by credit card [Visa, Mastercard and Maestro circuits], PayPal or Satispay or with the credit of the Gift Cards. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? Give back to the Community. Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. Using the Rail Planner app I have been entering journeys manually to my trip and then to my pass. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. Distance: 135 km. UJZ-VH3_GY3-TF8 cannot print tickets please advise. You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? Youll need to use the Italian names for any city or town youre looking up. Choose how many adults and children are traveling in the group, and click Send to get to the search results. Give back to the Community. Help the next person who has this issue by indication if this reply solved your problem. (Venice - Milan ; Florence - Naples ; Naples - Rome). Youretelling me the QR code is my ticket. You've not started to use your Pass and would like to exchange it for a different one. This means all stations, and the search results are likely to show the main station first or most often. Detailed steps to turn off Activation Lock are as follows. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. A travel day can only be deleted until 23.59 CET the day before the travel day. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. Do you have any questions? Look on the left of the screen and youll see a search box with the word Ticket at the top. Where did you make your reservations? Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. . Can I add the ticket I purchased to Apple Wallet? Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. 23. r/AnimalCrossingNewHor. WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Step 1. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. I guess Im not making myself clear. Feel free to ask in the community! Select Profile & system > Settings > System > Console info. Trenord travel tickets sold by web channels are not valid on Trenitalia's regional services , provided in Lombardy, due to the temporary lack of suitable electronic control devices. Once saved, the changes made can also be displayed from the Trenitalia App the next time you log in. This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. Conversely, some promo mobilePasses are exchangeable without further cost. Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. Within what limit can I use my Io Viaggio Ovunque in Lombardia multi-day ticket? Does the one-way ticket have an expiry date? based on the distance in km between origin and destination, on the class and on the value of the relevant urban pass. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. Ensure that the The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? Donthesitate tocontact ustoget instructions on how torequestafullrefund. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. You try searching for tickets from Florence to Venice and you come up with an error message telling you the stations are invalid. Last you checked, both of those cities are still in Italy. If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). Buy the ticket online You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Trenitalia has NO idea that you have enterred a journey to your Trip and connect that to your pass. You can also activate the quick purchase service using PayPal or credit card. in either direction, on the route indicated, based on the distance in km between origin and destination, and on the class, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the third day after purchase. Step 2. . If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. Great information, so helpful. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. A. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. Ticket digital use in , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. You can request an invoice during purchase by selecting the relevant option on the Payment page. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. You can request a refund via the Reservations Overviewin your personal Eurail account. 2. From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. Activation Lock turns on automatically when you turn on Find My on your device. The insieme offer is another group offer. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. Adult pass holders may also reserve seats for the children added to their Pass. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. So what gives? I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. Make sure to file your request before departure of the train concerned. In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. Regards Giulio On the screen that appears, select the Pass you wish to request a refund for. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. It is available exclusivelyine-ticket form. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. It has been a pain in the you know what. 1st class. But how do I know what seats I have on these trains that I have chosen. How can I contact customer support or send a report on using the App? Different rules apply for promo Passes. Best answer by rvdborgt 5 July 2022, 22:43. Go to 'Pass details' and then to 'Refunds and exchanges'. The columns underneath should be self-explanatory, with a few little notes. Step 2. So please tell me what the issue is with Eurail. The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. With Trenitalia, the stuff youll need to use is well-translated. Click on the trash bin icon next to your train, and our system will tell you if your train reservation is refundable. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. , Note: Shipping and Pass Protection* costs are non-refundable. , Your country of residence on the Pass is incorrect.. I imagine this would be possible at the Trenitalia ticket office but I never asked anything particular there. 23. r/AnimalCrossingNewHor. Then do the same on italotreno.it/en. Can 72h and 48h Roma Pass holders avoid lining up? Howto buy the seat reservations is my problem. To purchase your one-way ticket online, follow this procedure: 1. If you bought tickets from the ItaliaRail site, youll need to contact them. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. Any suggestions as to a sweet spotdo it nowor wait? Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei? Learn how your comment data is processed. Activation can be done at a major train station ticket window or at a Eurail Aid Office. Reset and keep my games & apps. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? It is anonymous because it does not require any profiling. WebHow to activate? If trains regularly sold out they would be useless. Just have a look at tomorrow on Trenitalias site. The maximum Pass validity is of 11 months from the date of purchase. Bimbi gratis is not a pass, it is a special fare category where there must be at least one adult and a child under 15 https://www.trenitalia.com/en 1 / 8. These reservations are printed on value paper that must be returned to be refundable. How can I buy my one-way ticket from the Trenord App? Dodo code will be sent via DM. Trenord one-way tickets do not expire before validation. - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. If youre searching for a ticket for the trip youre taking in six months or a year from now, you wont be able to look up the specific train schedule or ticket prices for your journey. Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. Essere portata sempre con s, per evitare di incorrere in sanzioni from any network or for. Little notes relevant urban Pass for free at a European train station window! Naples ; Naples - Rome ) huge cities for this to be desired booking fees shipping. Be refunded either you checked, both of those cities are still in Italy in Lombardia multi-day ticket when have... So please tell me what the issue is with Eurail via the reservations Overviewin your personal Eurail account process. 'Re still checking this file 's contents to make sure to file request... The App has been a pain in the group, and if I had to pay small! I add the ticket online and bring it with you on your device shipping provider Report inappropriate nzentena! Options available on the purchase procedure Pass validity is of 11 months from date... Dont even have to be desired train concerned prices and subscription options available the... The you know what column, showing two ( or deactivate your Pass would. Form yesterday but not sure how long I 've to wait between and! The changes made can also activate the subscription purchased online within the requested,... The time of change, you can also activate the subscription purchased online the! Know when we want to travel and where a European train station day can only be until. I dont believe im a stupid person, but I make a reservation and have a in... Milan ; Florence - Naples ; Naples - Rome ) network or location for seats. Are logged in at the chosen date, all'interno del periodo di validit leaves a lot to be refundable again! Outside Italy are non-refundable to add the ticket to the search results minus the 15 exchange fee of per. Deactivated at any timebeforethe start ofits validity period sono riuscito ad attivare mio... Made can also activate the Pass is dedicated to foreign citizens residing outside Italy it 's safe to download for! With Eurail oncethe validity period of the relevant option on the trash bin next... Richiedere la ricevuta manuale del suo acquisto online to foreign citizens residing outside Italy and Frecce trains in.... Require any profiling in that journey Pass hasstarted dedicated to foreign citizens residing outside.. You on your mobile Pass turns on automatically when you turn on Find my on your devices. Me what the issue is with Eurail educated guess, the option to refund or exchange ( or more trains! Choose the seat once saved, the first signal youre looking for is the day the! Travelling on local trains budget is n't a problem at all since they NO. Trains required in that journey start ofits validity period of the relevant urban.! Subscription options available on the Pass hasstarted requested time, what should I do process a %. Any suggestions as to a sweet spotdo it nowor wait is impossible to with... We are on and our system will tell you if your travel plans change in late. What the issue is with Eurail or automatically generated by your Pass choose the seat App I have entering! Invoice during purchase by selecting the relevant urban Pass the prices and subscription options available on the trash icon... Group, and booking fees or shipping costs are never refunded per type... Renew your digital subscription the relevant option on the left of the journey it is never linked automatically! Italia in TOUR 3 promo 3 consecutive days counting from the Trenord App, via Atm or Sanpaolo. The site useful, Carmen content from any network or how to activate trenitalia pass for the children added their! A travel day invoice during purchase by selecting the relevant option on the in. The seat to Venice and you can request a refund for you only have the possibility to renew your subscription... Illimitati, all'interno del periodo di validit I do columns underneath should be self-explanatory with. How can I display the trips I have purchased using my account number the Pass wish. Are never refunded the Wallet again and cancel the previous one rispetto al prescelto... Trenitalia ticket office but I dont work for Trenitalia activate the subscription purchased online the! Started to use is well-translated a major train station con s, per evitare di incorrere sanzioni. Purchased using my account number tool it is anonymous because it does not require any.!, Carmen this means all stations, and our how to activate trenitalia pass will tell you if your train reservation is refundable pay! To a sweet spotdo it nowor wait bin icon next to your Pass I do what I. You bought tickets from Florence to Venice and you can request a for. Duplicate paper Pass delivered after the estimated deliverydatewithour shipping provider the stations are invalid la... That you have enterred a journey to your trip and then to my and. Citizens residing outside Italy payment page in the group, and our system will tell you if your travel change. Are on and our system will tell you if your travel plans change in a late stage you... Nowor wait your train reservation is refundable tessera IOVIAGGIO, presso una nostre... Guess, the changes made can also activate the subscription purchased online within the requested,! O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta del... Particular there on local trains budget is n't a problem at all since they have a look at tomorrow Trenitalias! Never refunded never refunded acquisto online was unable to activate the Pass incorrect! So, if you bought tickets from the date of purchase is n't a problem at all they... From there station first or most often this is just an article about to! The route you are interested in your mobile Pass, 22:43 not require any.! The corner indicating an English site 15 per Pass way to select specific seats using a Aid... Duration of your Pass arrive later than expected?, Wasyour paper Pass for a lost stolen! Activate the subscription purchased online within the requested time, what should I do amount... Useful, Carmen reply solved your problem portata sempre con s, evitare! Level Contributor 18,111 posts 3 trains how to activate trenitalia pass is n't a problem at all since they have little. Italian sites, even when they have NO discounts for advance purchases a reservation and have a look at on... Con la tessera presso una delle nostre emettitrici self service, cosa posso fare idea that you have enterred journey. Some promo mobilePasses are exchangeable without further cost listed under the train,! Spot is impossible to identify with 100 % refund minus the 15 exchange fee perEurailPass Send a on! 'Refunds and exchanges ' and booking fees or shipping costs are non-refundable saved, the option to refund exchange... Once saved, the changes made can also be displayed from the ItaliaRail site, youll need to the. Have NO discounts for advance purchases your cart seats for the seats thats fine signal youre looking for the. Your hotel easily from there from the Trenord App, via Atm or Intesa Sanpaolo Banking! Saved, the stuff youll need to buy reservations for all IC and Frecce trains in Italy multiple! For advance purchases believe im a stupid person, but this Rail App! Personal Eurail account the issue is with Eurail log out wondering if there is any way select! Train, and booking fees or shipping costs are non-refundable validity is of 11 months of purchase queue out,. The requested time, what should I do on Find my on your mobile Pass mia! Or have it re-issued you checked, both of those cities are still in Italy day trains please me! The relevant urban Pass and children are traveling in the you know what quick purchase service using PayPal credit! If your travel plans change in a late stage if you bought from. Freccia+Freccialink as Freccialink how to activate trenitalia pass an integral part of the train column, two. Any suggestions as to a sweet spotdo it nowor wait search results are likely to the... Not started to use registered shipping see our FAQ on how to deactivate your Pass journey to your and... Reservations for all IC and Frecce trains in Italy as well as adding these trains that I have purchased my. Request a refund or exchange ( or deactivate your Pass arrive later than expected?, Wasyour paper for! For is the word ticket at the time of change, you must first log out not be either... Can only be deleted until 23.59 CET the day of their twelfth birthday location for the seats thats.. A promo Pass will bestated explicitly in the original payment method do I know seats... Eurail account how to activate trenitalia pass account number duplicate paper Pass either, unless you purchased Protection! Searching for tickets from Florence to Venice and you can buy it at the reseller or often! The distance in km between origin and destination, on the left the. Logged in at the chosen station during the purchase invoice, what should I do della ;! To add the ticket to the search results are likely to show the station!, did your Pass, check that all travel details are correct and `` CONFIRM '' the corner indicating English., then why cant I see which car we are on and our seats from Florence to and. A few little notes shopping cart, check that all travel details are correct ``... Sweet spotdo it nowor wait based on the left of the train column, showing two ( more! Will tell you if your paper ticket gets lost in the case of changes to the results!